In today’s digital world, a compelling and user-friendly website is crucial for any business or individual seeking an online presence. For a non-profit organization, your website is a central location for you to engage donors and volunteers through content, organizational and project updates and to provide an easy way to make a donation. It will be the first place people interested in your cause will visit when they want to learn more.  

The Dennis Group Inc. team recently began a review of our website and what could be done to update it. We decided to focus on a refresh of our website instead of a full redesign. If you are in a similar review at your organization, we will share with you what we learned about the differences between these approaches to help you determine which one is best suited to meet your goals. 

Choosing Your Best Online Presence 

Over time, your website may require updates or enhancements to keep up with evolving trends, technology, and user expectations. When considering changes to your website, you might come across two common options: a website refresh and a website redesign.  

What is a Website Refresh?  

A website refresh involves making updates and improvements to an existing website without completely overhauling its design or structure. It typically focuses on enhancing the user experience, improving performance, and incorporating new content while maintaining the existing visual identity. A website refresh is often considered when the current website is still effective in terms of its design and functionality but needs some fine-tuning. 

Advantages of a Website Refresh: 

  • Cost and Time Efficiency: A website refresh is generally less time-consuming and less expensive compared to a full redesign. It allows you to leverage existing assets and make incremental changes to achieve your desired improvements. 
  • Consistency: By preserving the overall look and feel of your website, a refresh ensures consistency with your brand identity, maintaining familiarity for returning visitors. 
  • SEO Benefits: Updating content, optimizing keywords and improving site structure during a refresh can positively impact search engine rankings, potentially increasing organic traffic. 
  • Improved User Experience: Addressing user feedback and incorporating minor design and functionality enhancements can enhance the overall user experience without the need for a complete overhaul. 

When to Consider a Website Refresh: 

  • Your current website has a visually appealing design and functional structure. 
  • You want to optimize content, improve navigation, or update visuals without disrupting the existing framework. 
  • Your budget and time constraints are limited. 
  • You are satisfied with your website’s current branding and messaging. 

“Refreshing a website makes sense when it’s still easy for administrative staff to work with, ranks well in search results, attracts positive feedback, and consistently generates high quality inbound leads. When any of these factors begin to underperform, that’s when it’s time to consider a redesign. Upgrading the code to reflect advances in web technology while giving the design a fresh look is likely to improve website performance across the board.”
Ryan Lowe, Butter Web Design 

What is a Website Redesign?  

A website redesign involves a comprehensive overhaul of your website, including its design, structure, and functionality. It aims to provide a fresh look and feel, often incorporating modern design trends, improving user experience, and adopting new technologies. A redesign is typically considered when the current website is outdated, doesn’t align with your brand, or lacks the desired functionality. 

Advantages of a Website Redesign: 

  • Enhanced Branding: A redesign allows you to redefine your brand’s online presence by creating a visually stunning and cohesive website that aligns with your brand identity and messaging. 
  • Improved Functionality: A redesign provides an opportunity to incorporate new features, optimize user flow, and leverage the latest technologies to deliver an exceptional user experience. 
  • Competitive Edge: A modern and visually appealing website can help you stand out from the competition, attract and retain more visitors, and increase conversions. 
  • Future Scalability: Redesigning your website allows you to build a scalable foundation, making it easier to implement future updates and modifications. 

When to Consider a Website Redesign: 

  • Your current website looks outdated, visually unappealing, or fails to engage visitors effectively. 
  • You need to introduce new functionalities, such as e-commerce capabilities, customer portals, or interactive elements. 
  • Your branding or messaging has significantly evolved, requiring a complete visual and content overhaul. 
  • You have the necessary budget, time, and resources to invest in a comprehensive redesign. 

Do What Is Right for You  

Whether you choose a website refresh or a website redesign, it’s important to assess your specific needs, goals, and resources. A refresh can be an excellent choice when your website is still visually appealing and functional but requires some improvements. On the other hand, a redesign offers a more comprehensive transformation to modernize your online presence and stay ahead of the competition. Ultimately, the decision should be based on your current website’s condition, your long-term goals, and your available budget and resources.  

The Dennis Group Inc. can help your organization to create strategies to achieve success in all areas of non-profit management, including campaign and fund development expertise, organizational development and planning, communications and stewardship. Contact us to learn more.